Return Policy Page

You can always request to return the products if you ever find any defects.
Also if we have sent the wrong products and we have no more stocks on the right products, you may also return the products. We will give you a full refund.
Simply contact us on WhatsApp 0878-7882-0660 and we will reply you shortly. Do not forget to mention your order number.
Please note that we only accept product return if there are any defects on the product or we have sent the wrong one. Other than that reason, we are sorry to inform you that we cannot accept the return.

Return Policy
If the product you wish to return is sold out and we cannot replace it with the new one, we will give a full refund.
# You should create a request within 3 days after you receive the product and please make sure to provide unboxing video, order number, and detailed information on why you want to return the product(s). You can send it to us via WhatsApp 0878-7882-0660. Only after receiving our response will you be able to return the product.
# You will then have 3 days starting from after you receive our response to send it back. Watches, Power Banks, and Bags (if there are any) must be returned with their original boxes.
# If we receive your package more than 3 days, we have the authority to cancel your product return.


JIMS HONEY was established in Indonesia since 2014, started as a trading company providing daily fashion item such as bag, wallet and timepiece with the company name as the brand itself. JIMS HONEY was founded with a vision to empower women around the world to express themselves freely through fashion. JIMS HONEY believes in social and environmental responsibility. 

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